Account and data deletion
Who can request deletion
A parent or legal guardian may request deletion for a pupil who is a minor; a pupil aged 16 or older may request it for their own account; a staff member may request it for their own account. You cannot request deletion of someone else’s account.
How to send the request
The app has no self-service delete button — deletion is carried out by the school. You can send the request in two ways: ask your school administration, or write to [email protected] from the e-mail address on file. State the school name, the full name and the login or phone number you sign in with.
What happens
A school administrator erases the pupil’s personal data (phone, address) and archives the profile, and the account is deactivated: the login is released, every session is ended, and the role and personal permissions are removed. The account can no longer be used to sign in.
What is retained
Financial and academic records the school is required to keep under the legislation of the Republic of Uzbekistan stay in the school’s records after the account is deleted.
How long it takes
The request is reviewed and carried out by your school administration. We do not state a fixed number of days — it depends on the school’s internal procedure. To check that a request was received, write to [email protected].
Contact us
How data is collected and stored — Privacy Policy