Messages that go at once
A missed lesson, a new grade and a payment reminder do not wait. The parent should know the same day.
Guide
School–parent communication: what to send, when and where
For communication with parents to work, answer three questions: which messages go out at once, which go weekly, and which channel carries them all. Instead of group chats, each parent should receive information about their own child only.
Weekly and term messages
Progress, an attendance summary and term grades are not urgent but must be regular.
One channel
If messages are spread across chats, paper and phone calls, parents miss what matters. Pick one app or one channel.
Only about their own child
Writing about a grade or a debt in a shared group is awkward in front of others. Personal information should reach that parent only.
Announcements kept separate
Events, holidays and meetings should not be mixed with personal messages: they go to everyone alike.
The teacher’s time
When a parent can see the grade themselves, the teacher gets fewer questions in the evening.
How to set it up
- 1List which messages go at once and which weekly.
- 2Choose the main channel and announce it to parents at the start of the year.
- 3Link each parent to their child or children.
- 4After a month, ask parents what is missing.
Frequently Asked Questions
Which messages matter most to a parent?
Attendance, new grades and payment status. They should arrive the same day.
Isn’t a Telegram group enough?
A group suits announcements but not personal information such as grades and payments.
What about a parent with several children?
In the iqbola parent app every child is in one account.
Is the parent app paid?
In iqbola the core features are free for parents.